Overview :

Travida Outdoor respects your privacy and handles personal information with care. This page explains the types of information we may collect when you contact us or request a trip, how we use that information, and the practical steps we take to protect it.

Because Travida is a small travel company focused on experiences in Kosovo and Albania, we only collect information that is relevant to communication, booking, trip preparation, and website improvement.

By using this website or contacting Travida through its forms, you agree that we may use your information in line with this privacy policy.

We use your information to :

• Respond to booking requests, travel questions, and customer support enquiries.
• Confirm bookings and share practical trip information before departure.
• Provide updates related to your booking, itinerary, or travel arrangements.
• Improve our website, services, and communication with guests.
• Meet legal, administrative, or safety obligations where required.

Information we may collect :

• Name, email address, phone number, and the details you submit in contact or booking request forms.
• Travel information you choose to share, such as preferred dates, number of guests, dietary requirements, or medical notes relevant to the trip.
• Basic website usage information collected through cookies or analytics tools to help us understand how visitors use the site.

Sharing and protection :

Travida does not sell your personal information. We may share limited details only where needed to arrange your trip, such as with accommodation providers, transport partners, or local guides involved in your booking.

We take reasonable steps to keep your information secure and only keep it for as long as needed for communication, booking administration, legal obligations, or service improvement.

Contact :

If you have any questions about this privacy policy or the way your information is handled, please contact Travida directly through the website contact page.